Q & A

A free consultation is a non-clinical meeting for you to ask any questions you may have about counseling, counselor, counseling approaches, logistic questions, and so on. The meeting is usually held online (video) or over the phone with your preference. We hope this meeting is helpful for you to find more information and discuss your concerns and questions in advance. 

You may talk about your concerns, goals, needs, etc.; however, you may not need to talk anything about them either. Periodical counseling can be effective to maintain your mental health, just like you go to see your dentist to clean your teeth periodically.

The frequency of the meeting depends on your needs and other conditions. You are not required to schedule a meeting weekly. Instead, we will always discuss and decide the schedule as frequently as we can.

That's totally appropriate. Most of the clients who come to our office do not have severe mental health concerns. We encourage you to meet us without preparing in advance to avoid using the counseling for "storytelling."

The rate varies depending on the service and length of the meeting.  For example, 55 minutes of individual and couples counseling is $200, and we have shorter and longer session options with different rates. Please schedule a free consultation to discuss rate options, insurance, and other financial concerns. We accept cash, check, and major credit cards payment (mail and online payment).

No Surprises Act & Good Faith Estimate

Effective January 1, 2022, you have the right to receive a Good Faith Estimate explaining how much your medical care may cost. (“Right to Receive a Good Faith Estimate of Expected Charges” under the No Surprises Act)

You have the right to receive a “Good Faith Estimate” explaining how much your medical services, including counseling and psychotherapy services, will cost. Under Section 2799B-6 of the Public Health Service Act (No Surprises Act), healthcare providers are required to inform individuals who do not have healthcare insurance or who are not seeking to file a claim with their plan or coverage. This act aims of protecting consumers from receiving unexpected medical bills, and you have the right to ask your healthcare provider you may choose, for Good Faith Estimate before you schedule a service. If you receive a bill that is $400 or more than your Good Faith Estimate, you can dispute the bill. Please make sure to save a copy of a picture of your Good Faith Estimate.

Please visit https://app.leg.wa.gov/wac/default.aspx?cite=284-43B-020 for information about your rights under Washington State Law. 

For additional information you may also call +1 800 985 3059 or visit CMS.GOV website -  https://www.cms.gov/nosurprises/Ending-Surprise-Medical-Bills

Code of Federal Regulations: Title 45: § 149.610 Requirements for provision of good faith estimates of expected charges for uninsured (or self-pay) individuals.

 For questions or more information about your right to a Good Faith Estimate, please contact billing@cccplace.com.

Maintaining your confidentiality is one of our legal and ethical obligations, and we are prohibited to disclose your identifiable personal information to a third party with some exceptions. For example, we do not respond to a third party who talks/asks about you without your written consent. We use HIPAA-compliant email, online forms, and client portals. Please obtain more information at our Free Consultation. We do not use any HIPAA-Incompliant platforms, such as Facetime, Skype, etc.